Privacy Policy

Welcome to House of Blonde! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website, booking salon services, or purchasing our online courses.

1. Information We Collect We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and payment information when you book appointments, make purchases, or sign up for courses.

  • Account Information: Username and password for accessing your account on our website.

  • Usage Data: Information about how you use our website, such as IP address, browser type, and pages visited, collected via cookies and analytics tools.

  • Communications: Any correspondence or feedback you provide, including inquiries, reviews, and survey responses.

  • SMS Communication Data: When you provide your phone number, and opt-in for messaging, you consent to receiving SMS messages regarding appointment confirmations, reminders, updates, promotions, and special offers. Message and data rates may apply.

2. How We Use Your Information We use the information we collect for the following purposes:

  • To provide salon services, fulfill online course purchases, and manage your bookings.

  • To improve our website, services, and course offerings.

  • To send you updates, promotional offers, and educational materials and SMS communications (only with your consent).

  • To process payments securely.

  • To comply with legal requirements and protect against fraud.

SMS Communications: We may use your phone number to send:

  • Appointment confirmations and reminders.

  • Promotional messages and exclusive offers

  • Updates about services and events

You may opt out of SMS communications at any time by replying “STOP” to any message.

3. Sharing Your Information We do not sell or rent your personal information to third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. However, we may share your other information with:

  • Service Providers: Third-party vendors that assist with payment processing or website hosting.

  • Legal Authorities: When required by law or to protect our legal rights.

4. Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance your browsing experience. These cookies help us:

  • Recognize repeat visitors.

  • Understand how you interact with our site.

    Deliver personalized content and advertisements.

You can control cookie preferences through your browser settings.

5. Your Rights You have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you.

  • Correction: Update or correct inaccuracies in your information.

  • Deletion: Request the deletion of your information, subject to legal obligations.

  • Opt-Out: Unsubscribe from marketing emails or reply “STOP” to SMS messages to opt out of text communications.

To exercise these rights, please contact us at [email protected]

6. Data Security We implement industry-standard measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

8. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us If you have questions or concerns about this Privacy Policy, please contact us:

Thank you for trusting House of Blonde with your personal information. We value your privacy and strive to provide a secure and enjoyable experience.

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